. General Terms

CarRTO LLC is a car dealership offering new and pre-owned vehicles, financing options, and automotive services. These Terms apply to all visitors, customers, and users of the CarRTO website and services.

Privacy Pol

Privacy Policy

CarRTO LLC

Privacy Policy:

Because we collect information from site visitors, and about site visitors, through various ways, please read this privacy statement to help you understand the terms and conditions surrounding the collection and use of that information.

Our dealership collects information online for marketing purposes and to provide our visitors with a more relevant experience on our sites.

Our dealership takes your privacy seriously and is committed to safeguarding your privacy. Our dealership will take commercially reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). Please note that no security system is impenetrable, and we cannot and do not guarantee the security of our servers or that of our affiliates and partners.

Data We Gather About Our Site Visitors:

Anytime you visit our Web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. This information does not include e-mail addresses. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our Web sites. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors.

In addition, some of our websites use a third party tracking service to collect non-personally identifiable online demographical and behavioral data generated by website visitors.

For example, some of our websites use a third party tracking service provided by R.L. Polk & Co. to collect non-personally identifiable online demographical and behavioral data generated by website visitors. A data collection script provided by this service and installed on our website collects the following kinds of data: all your website session activity, including your personally identifiable information when entered into a form field such as name, phone, email, or when you arrive at our website through a link containing a unique identifier; links that you click, pages that you view, form fields that you select, and text fields that you enter. The information is used to compile your shopping activity to produce an individual shopping profile for you, which contains information about your brand preferences, and to aggregate your website behavioral data in anonymized form with all other visitors' anonymized shopping activity data on our website to help us analyze industry trends, general shopping patterns, overall consumer demands, and website performance. If you desire more information about this service, please visit
https://www.ihs.com/btp/dataium-consumer-information.html. You may opt-out of this data collection by clicking on this opt-out link
https://cdn.ihs.com/www/dataiumprivacy.html
and then following the prompts. Note, this is the opt-out for Datium data collection, only. To opt out of marketing from our dealership, follow the opt-out procedures described in the Opt-out Procedures section below.

Information Voluntarily Provided by Our Site Visitors:

Any information you provide to us (i.e. name, phone number, e-mail address, physical address, etc.) when you enroll in one of our e-Mail Reminder Services, request information, or use any of the other interactive portions of our Web sites, is securely maintained on our Web server and internal systems. This information may be used for marketing purposes and to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. By providing your contact information to us, you consent that we may market to you using that contact information. For example, if you provide a phone number, you consent to phone calls and texts from us to that number. You may opt out of receiving future marketing communications at any time (see opt-out Procedures below). These data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.

Combining Information about Our Site Visitors:

We may combine information that you voluntarily provide to us on this site with information we collect from you offline (for example, in person at our dealership), and/ or with information we collect from a third party about you, and/or information that we gather about you as a visitor on this site or affiliated sites. We may also combine non-identifying information such as IP addresses with other information we have collected to identify an individual. This information may be used for marketing purposes and to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future marketing communications at any time (see Opt-out Procedures below).

A Note Regarding Applications for Extension of Credit:

Some visitors to this website may provide personal information in conjunction with an application for extension of credit from a third party lender. If you are such a visitor, please also review our additional disclosures here.

Information Collected from Other Sources:

To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided.

Disclosure of Personal Information:

Our dealership understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent, or trade consumer information to third parties, other than as described below.

Business Partners:

Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies the information provided by you to us. Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.

Agents:

Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.

Business Transfers:

In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition.

Compliance with Law/Safety:

Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public.

Use of Cookies:

Our dealership may use a browser feature known as a "cookie." Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our Web sites. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Web sites. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As our Web sites have been designed to take advantage of the use of cookies. Should you configure your browser to decline their use, certain features of our Web sites may not function correctly and you may be required to renter any user IDs and passwords more frequently.

Accessing Our Web Sites from Outside of the United States:

If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S.

External Links:

Our Web sites contain links to other sites. Our dealership is not responsible for the privacy practices or the content of such Web sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites.

Accounts and Passwords:

The personal data record created through your registration with our Web site can only be accessed with the unique account and password. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your account or password to third parties, and you should use strong passwords.

Public Forums:

Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.

Children:

Our web sites are not intended or designed for use by children under the age of 18. To comply with the Children's Online Privacy Protection Act, children under 13 should not provide us with any personal information online. We strongly urge parents to supervise their children's online activity.

A Message about Connected Vehicles and Vehicle Data Gathered Through Third Party Applications and Devices:

Vehicles collect and use different types of information for a wide range of purposes. If you have any questions or concerns, familiarize yourself with the data collection and opt out procedures of the vehicle manufacturer, and any third-party applications with access to your vehicle's data, prior to buying, leasing or trading a vehicle.

Some of our vehicles come with a mobile tracking device installed by us and managed by a third-party solution company No NDA Inc.
If activated by the vehicle's owner
, this device may track location and collect vehicle health and other vehicle information like miles driven. If you wish to activate this service, you must opt-in through installation of the mobile tracking device and related applications.

If you have authorized No NDA to do so, we may receive information about your vehicle's health and condition (but never your vehicle location) from the application. If you have authorized information to be sent to us about your vehicle's health and condition, it will be sent to us after the trip is completed, which means we do not have access to your vehicle's movements, nor do we track your vehicle's condition in real time. We may use the information we receive to communicate with you about your vehicle's service needs, including for marketing purposes, and to understand your vehicle's health history during maintenance or repair visit. We only receive this information if the vehicle purchaser has expressly authorized No NDA to share it with us.
We do not guarantee that the vehicle health information is accurate or complete, and this application is intended to supplement, and not replace, maintenance and repairs as recommended by the vehicle's manufacturer and your personal mechanic. Although this device may send us information about your vehicle, we disclaim any express or implied duty to review that information, or to provide that information to you, or to perform any diagnostics or analysis based on the information that is or should have been gathered by the device.

If you desire more information about this device, please visit
https://www.nonda.co/. You may opt-out of this data collection by clicking on this opt-out link:
https://www.nonda.co/pages/privacy-policy
and then following the prompts. Note, this is the opt-out for No NDA data collection, only. Once you have deleted your application, we will no longer receive information about you from No NDA. However, we may continue to keep and store historic information already received from you or No NDA about your vehicle's health and condition. To opt out of marketing from our dealership, follow the opt-out procedures described in the Opt-out Procedures section below.

Opt-out Procedures:

You may always opt-out of receiving future marketing communications from our dealership. Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified. If you choose to opt-out of marketing communications, we or our business partners may still communicate with you for other non-marketing business purposes. Examples include, but are not limited to, notifications relating to an appointment, collection of payment, or a manufacturer recall affecting your vehicle.

To be removed from our marketing mailing and emailing list, you may contact us as described below. Please provide your name, dealership or group name, and the mailing address[es], email address[es], and phone number[s] you wish to be removed. Please specify whether you want to be removed from mailing lists, e-mail lists, or phone lists. You will be removed within 30 days.

In the case of e-mails from us, you may unsubscribe at any time through the process described above, or by following the unsubscribe instructions contained in our e-mails.

Please note that, from time to time, third party companies may market to you on our behalf. If the third party marketing company communicates to you using contacts or other information that we have gathered, you may opt-out of those third party marketing communications by following the opt-out process above. However, some third party marketing companies send communications on our behalf using their own lead, independently gathered information. We are not able to process or push opt-out requests to third parties using their own independent lead information.

Contacting the Web Sites:

If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us at mail@carrto.com or by mail at:

Privacy Policy Administrator

CarRTO LLC

1456 South Live Oak Dr.

Moncks Corner, SC 29461